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Tours include: (overview)
• Round Trip transportation in spacious, late model motor coaches. (Day trips may be in downsized vehicle if rider-ship is small)
• All coaches are equipped with restroom, A/C, adjustable seats, VCR & Monitors, PA systems and Panoramic windows. When necessary pickups and returns may be made via one of our vans.
• All lodging on overnight trips; double price based on two persons to a room.
• All admissions to places of interest listed in the final itinerary in BOLD.
• All transportation for tours announced in the itinerary such as train rides, boat cruises, bus tours etc.
• Baggage Handling & Tips for included meals.
• Meals as indicated in BOLD Letters on final itinerary.

Tours do not include:
• Optional tours, meals, transportation and any admission not outlined in the tour description.
• Incidentals such as telephone calls, room service, etc., at places of lodging.
• Tips to local tour guides, chambermaids and items of personal nature.
• Gratuity for Driver and/or escort. This should reflect the quality of service given.

Coach Operators:
Our drivers are handpicked professionals, chosen for their experience, safety record, congeniality and true concern for the welfare of our passengers. The tour escort and driver cooperate fully to assure you of a relaxing, restful travel experience. Your enjoyment, comfort and safety are their first concern.

Tour Managers:
Your tour is escorted by a congenial, highly trained Tour Manager. They are knowledgeable, courteous, eager to see to your comfort while aboard the motor coach and anxious to help you enjoy your travels. Any special needs should be brought to the attention of the Tour Manager.

Luggage:
All tote bags, train cases or dress carry totes are considered hand luggage and are to be carried on board the motor coach by each passenger. Your luggage service is limited to one large suitcase per person. Although every effort is made to handle the luggage as carefully as possible, we cannot assume liability or accept claims for loss or damage due to breakage, theft, hotel or carrier handling, fair wear and tear, etc. If you wish, baggage insurance can be obtained through your homeowner’s policy or through optional travel insurance. All Baggage, hand carry or stowed, is subject to random inspection prior to boarding coach.

Dress:
The wise traveler travels light. Most of our tours require casual dress and comfortable shoes. Always carry a sweater or light jacket and pack your swimsuit. Any special or unusual clothing needs will be designated in your final tour instructions.

Seating:
We do not rotate seating. We will assign seats on a first come first assigned basis upon receipt of your final tour payment. You may choose any available seat at that time. When you choose your tour and make your payment in full, you will then have a secure seat.

When a tour must be cancelled:
The cost of each tour on our schedule is based on the assumption that a specified minimum number of persons will participate. Thirty days before departure, we check the reservation lists to see if that required number has signed up. If the list is reasonably close, we run the tour. Occasionally, only a few reservations have been received, and a decision to cancel the tour must be made. We then notify everyone who has made reservations and refund their money in full. We hate to cancel a tour. Before it is offered in our schedule, we spend countless hours writing itineraries, making lodging reservations, contacting attractions, etc. All of these efforts are lost if the tour cancels. You can help us avoid cancellations by making your reservations (and encouraging your traveling friends to make theirs) early. We may receive inquiries after a tour has been cancelled. If they had called earlier, the trip might well have been possible. Remember our deposit requirements are small and usually completely refundable.

Itinerary Variations:
Tours are planned a year or more in advance. Between planning time and the actual tour operation, Kewl Tours constantly strives to improve each itinerary to your advantage, convenience, and enjoyment. If improvements can be made or unforeseen conditions beyond our control deem necessary, we reserve the right to vary itineraries and substitute facilities equivalent or of better value. During local or national holidays and Sundays, certain features such as museums, sightseeing tours and shopping may be limited or unavailable. In such instances and whenever possible, itinerary adjustments and substitutions are made to minimize inconvenience.

Fuel Surcharges:
From time to time, we may find it necessary to add a fuel surcharge, much like an airline charges. We do this to save the confusion of repricing and republishing prices. It may go up, or down, or be eliminated all-together, with fuel prices.

Refund Policy:
Trip cancellation insurance is highly recommended and will provide refunds for covered conditions. (Details available on request). if you should need to leave the tour anytime after departure, Kewl will base refunds on monies recoverable. No refunds are made for tickets to Broadway plays, sporting events, or other special entertainment – events for which admission Kewl must purchase tickets. No refund will be made on cancellations within 45 days (single day tours) or 60 days (multi-day tours) of departure. No refund will be made for no-shows. All trips canceled by customer within 45 days, for any reason, where seats are resold, are subject to a minimum or 10% cancellation fee per seat and the balance will be given as a credit for a new completed tour of the same type. Refunds are not given on tours for attractions, meals, etc., for which individuals do not participate while on the tour. Groups of ten or more traveling together may not cancel, however, you may replace one or more people up to 48 hours before departure. Refunds have a minimum processing fee of $5.00 pp. 100% of qualified refunds may be applied to another trip of the same type only.

Travel Cancellation Insurance is highly recommended and will give you a full refund for covered reasons. No shows do not receive a refund or reschedule for any tour.

Atlantic City Line Run (single day trips) may be rescheduled, one time only, for a $10 fee. The ticket must be rescheduled within 30 days and can only be rescheduled once. If the ticket is then not used, the ticket is forfeited.

Deposits:
The Amount of the trip or $50.00 whichever is specified. Shows that have non-refundable tickets must be fully paid. Minimum for Multi-day trips is $100 for trips up to $1000. All others are 10%. Some trips have specific deposit requirements, ask for details. Fully paid reservations are price protected; all others are subject to price increases and surcharges, due to increased costs.

No Smoking policy:
Smoking is NOT permitted on any Kewl Motor Coach out of courtesy to your fellow passengers and your driver. Non-Smoking and/or Smoking rooms are subject to availability at any overnight trip, and are not guaranteed. Rest stops are made every 2-3 hours to give those who smoke ample opportunity to do so. We strictly enforce this policy on our coaches.

Beverages:
NO Alcoholic beverages are permitted on a Kewl Tour. Federal regulations forbid glass containers in the passenger compartment of a motor coach.

Responsibility:
Kewl acts only as agent for the passenger and, therefore, will accept no responsibility for any delays, delayed departure or arrival, loss, damage or injury to person or property.

Insurance:
You are fully insured while on our motor coaches as required by law. It is understood that the carrier assumes no liability for accidents, damages, losses or nonperformance of service on the part of any establishment referred to in connection with the tour. Carrier’s responsibility is limited to the actual transportation services offered in connection with the tour. Additional insurance for off-bus coverage is available on request. Travel Insurance: We strongly suggest you inquire about this insurance when booking any multi-day tour with us. The cost of the insurance is based on the cost per person of the tour.

Proof of Citizenship:
Though a passport is not required to enter Canada or Mexico, Effective January 1, 2008, You must have a valid passport to enter the United States by motorcoach. It is the best form of identification. A Drivers License is not sufficient. Non-US Citizens must have their passport and visa or alien card, which permits entry into Canada.